your people decide whether you succeed or fail (you knew that)...

... but sometimes they don't act as if they know

 

so we help people in organisations like yours, large and small, to locate, quantify and fix business negative behaviours. The obvious and hidden things that cost organisations their profits or their operating budget. Sometimes these things pass for 'business as usual' - the unchangeable. You suspect, and we know, different.

 

But first, let's rewind - who are we?

 

I'm Paul Furey, I founded PEC almost 20 years ago and I'd like to introduce myself and PEC by giving you free access to a whole raft of information in our Knowledge Centre and on other pages so that you can get things off to a good start, by yourself. You might even take care of the situation without having to use me or my colleagues. So much the better. The more you can get right for yourself, the better the outcome and its durability.

Dr Paul Furey

Along the way I aim to save you time, hassle and money by prompting you to avoid the most basic errors that are made in behaviour and cultural change projects - no matter what form they take. Performance enhancement projects, business coaching, executive development, leadership development, team development and improving team communication, inter-departmental relations, customer care training (do people really still do that?), CRM projects and business troubleshooting in general.

Whatever you are calling the human development you are doing, there will be something on this site for you.

 

 

Within these pages you will find little jargon and plenty of sound ideas based on tested academic principles, my own doctoral research and, of course, upon my own special collection of painful mistakes accumulated over literally thousands of hours spent working alongside Boards, executives and teams on their paths to fresh decisions and in-depth change.

 

To name just a few...

 

Who is the focus?

Well, sometimes it's a team that aren't gelling along with each other, aren't communicating with others or maybe just aren't working well with their boss, their organisation or worse, their customers.

Sometimes it's an individual who isn't getting the important things right such as their leadership, their business relationships, their communication.

Sometimes it's a whole collection of people within an organisation that aren't succeeding, despite their best efforts, to fulfill their role in the business be it selling, serving, supporting or communicating. And other times it's a number of different causes culminating in a reasonable top line performance but a weighty cost base that spoils that bottom line.

 

 

So what do PEC specifically do to help?

We take people through a process that gets them to the point where they have thought properly about their situation and are ready to change how they do things.

 

 

So what do I do next?

Have a good look around the site, download an e-booklet to read later or if you can't spare much time, listen to the sound clips that you'll find dotted around the site. If you can't find the answer on the site - just call us and we'll be happy to listen to what you have on your mind. 0844 888 6345.

 

Happy browsing.